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AAHAM Webinar – Empower Self-Pay Patients with More Choices to Reduce Bad Debt
January 29, 2020 @ 11:30 am - 1:00 pm
FreeTopic: Empower Self-Pay Patients with More Choices to Reduce Bad Debt
When: WEDNESDAY, January 29, 2020 11:30 AM – 1:00 PM MST
Speaker(s): Olivia Currin-Britt, Director, Revenue Cycle Solutions at nThrive
AAHAM CEU’s Earned: 3
In today’s healthcare environment, improving the patient journey is critical, especially when an estimated 30% of hospital revenue is dependent on patient payments.
High deductible health plans (HDHPs) require patients to bear a greater portion of their healthcare costs. This makes patients to feel overwhelmed by incoming medical bills causing Accounts Receivable days tend to increase, leading to bad debt. Although a health care organization’s bad debt to net patient revenue should be under three percent, most hospitals are trending much higher due to increasing patient liability. This reflects the staggering 42.9 million Americans who are estimated to have a health care bill in collections today.